Privacy Notice
Techromz Trade & Logistics (Pvt.) Ltd. and its subsidiaries operating under the Techromz brand (hereinafter referred to as Techromz Trade & Logistics) welcomes your visit to our website and your interest in our company, services and solutions. We are committed to protecting your personal data throughout all stages of our business processes.
In the sections below, we explain what information Techromz Trade & Logistics collects when you visit our website and how that information is used.
Scope of this Privacy Notice
This Privacy Notice applies to all users of our services, websites, applications, features or other services anywhere in the world, unless covered by a separate Privacy Notice. This Privacy Notice applies to the following categories of individuals:
- Shippers: including their employees or individuals sending shipments
- Shipment receivers: individuals receiving shipments
- Individuals showing interest in our services
- Business partners: including their employees
- • Employment candidates applying for positions
All the above categories are referred to as “you” or “your”.
Personal Data
What is Personal Data?
Personal data refers to any information relating to an identified or identifiable natural person. This includes details such as your name, address, telephone number, or date of birth. Information that cannot be linked to your identity is not considered personal data.
Who is Responsible?
Data Controller and Contact
This Privacy Notice applies for the data processing carried out by:
Techromz Trade & Logistics
Sri Lanka
Data Protection Officer of controller, contact details:
For further inquiries related to data protection concerning our website or services, please contact Techromz Trade & Logistics directly.
Types of Data We Process
We process personal data only where necessary for specific and legitimate purposes.
Contact Data
Information used to communicate with you when using our services:
- Name
- Phone number
- Address
- Email address
Profile Data
Information related to your preferences and usage:
- Delivery preferences
- Order details
Shipment Data
Information required for shipment processing and delivery:
- Address details
- Shipment documents
- Shipment number
Survey Data
Information provided through customer service interactions or surveys:
- Name
- Email address
- Phone number
How We Use Your Data
What are the purposes of and the legal basis for the processing of personal data?
Visiting our Website
Data Collection and Website Usage
Techromz Trade & Logistics is committed to protecting the privacy of website users. When you access our website, certain technical information is automatically collected, including IP address, device hostname, referring website, pages visited, date and duration of visit, data transfer volume, browser type and operating system.
This data is temporarily stored to ensure proper website functionality, system security and IT infrastructure protection. The legal basis for this processing is our legitimate interest under applicable data protection laws.
Voluntary Information
Additional personal data such as your name, address, phone number, or email address is collected only when voluntarily provided, for example through contact forms, service registrations, surveys, or information requests.
Data Retention
Personal data is retained only as long as necessary for its intended purpose. Session-related data is deleted once your visit ends. Log files are stored temporarily for system security and are automatically deleted after a defined period.
Geo-Location Services
If geo-location is enabled on your device or browser, Techromz Trade & Logistics may use this information to provide location-based services such as identifying nearby service points. This processing is based on your consent and can be disabled at any time.
Use of Cookies
Our website uses cookies and similar technologies to enhance user experience, analyze website traffic and improve performance.
When you visit our website, you will be informed about the use of essential cookies required for core functionality. Additional cookies, such as analytics or performance cookies, are only activated with your consent.
Essential cookies are stored only for the duration of your session, while other cookies may be used to recognize returning users and personalize their experience, subject to your consent.
You may manage or withdraw your consent at any time through the Privacy Preference Center available on our website.
Who Processes Your Data
Your personal data may be processed by Techromz Trade & Logistics entities, authorized personnel, service providers and business partners where necessary for service delivery, legal compliance, operational management and security purposes.
What Are My Data Rights?
Depending on applicable laws, you may have the right to access, correct, delete, or restrict the processing of your personal data. You may also have the right to object to processing and request data portability.
Divisional Privacy Notices
Additional privacy notices may apply to specific services, divisions, or jurisdictions where more detailed processing activities are carried out.
Techromz Trade & Logistics Data Privacy Policy
Techromz Trade & Logistics is committed to ensuring lawful, transparent and responsible handling of personal data across all operations in compliance with applicable data protection regulations.
Social Media
Where Techromz Trade & Logistics operates social media platforms or integrations, personal data may be processed in accordance with the respective platform policies and applicable laws.
Performance of a Contract
Personal data may be processed where necessary to fulfill contractual obligations, including shipment handling, customer service, billing, service notifications and related operational activities.